Dial Up & ADSL Terms & Conditions

Terms of Use:

These terms and conditions of business govern the Service(s) we provide you and explain your rights and obligations. They are very important so we recommend that you read them carefully. They explain what you can expect from us and what we expect from you. We hope they are largely self-explanatory. However, if there is anything in these terms and conditions that you do not understand, please contact us by calling us on 0962 6 5671118.
Only when you are in acceptance of all terms stated below, shall you be allowed to access the service(s) that you have selected during your sign-up process.
By using the Joinnet Service(s), you signify your agreement to these terms of use. If you do not agree to these terms of use please do not use the Joinnet Service(s).

1. Definitions:
In our terms and conditions we use words that have specialised meanings. Below are some of the most common of those words and their meanings, as well as a detailed glossary, which explains the terms and words that are technical abbreviations. We strongly suggest that you view these meanings whilst reading through these terms and conditions. You can Click here for the glossary of technical abbreviations.
'We', 'us' or 'Joinnet' refers to Jordan Internet Network as Joinnet. Our address is Shmessany - Mehyar Building - 1st Floor - Opposite Housing Bank Complex.
'Service(s)' refers to the service(s) that you have chosen to select or purchase at the time of sign up with us.
'Fees' refers to those charges we make for initial connection to the Service(s) and for continued access. The Fees are determined by the Service(s) that you have decided to purchase.

2. Terms and conditions:
By signing the contract, you will be deemed to accept these terms and conditions and will comply with all related policies, including our data protection policy and abuse policy. When we have processed your contract, and received any Fees that are due from you, we will then provide you with the relevant Service(s). The right to use the Service(s) is personal to you and you must advise us if you suspect that someone is using your account or has knowledge about your personal details.

3. Supply:
It is your responsibility to ensure you have the necessary means to access and use the Service(s), and that the Service(s) is/are right for you. We shall have no obligation to advise you of new services.
If you intend to extend your network to a WAN (wide area network) encompassing other LANs (local area network/s), you are by definition extending access to the Service(s) provided by us. This can only be done upon receiving our written authorisation and subsequent to agreeing additional charges against this extended Service(s).

4. Improper Use:
Our network and/or Service(s) may only be used for lawful purposes and comply with all legal requirements relating to, without limitation, defamation, copyright, trademark, software licences and any rules that are applied to you as a user when visiting a third party website, for which you are solely responsible.
You agree that you will not use the Service(s) for transmission of any material in breach of any law or regulation. For this purpose it will be irrelevant whether you knew of the content of the material transmitted.
You agree that the Service(s) will not be used in any way for spamming, chain letters, junk mail or unsolicited distribution lists. You agree not to transmit through the Service(s) any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, menacing or discriminatory material of any kind, which could cause distress or is perceived to distress any user.
Joinnet reserves the right to access and disclose any information, data, graphics, video, sound, files and other content created by, provided by, or accessed by you in order to comply with applicable laws and lawful government requests.
Joinnet reserves the right in its sole discretion, but will not be obligated, to remove any content from its system. Joinnet will fully co-operate with all applicable law enforcement authorities in investigating suspected lawbreakers, and reserves the right to report to such authorities any suspect activity of which we become aware.
You should note that some Service(s) are subject to different server upload restrictions and these are laid out in the relevant policies. Use of the Service(s) signifies that you accept these policies and agree to comply with them. It is expected that uploads to our servers from outside of our network should be kept to a minimum with the majority of uploads being made using our Service(s).

5. Passwords and security:
We will provide you with a user identification and password. These must be kept secret. You must change your password immediately if you think that anyone else knows it. In the event of any suspected security breach, we reserve the right to change your password. If that happens, we will notify you of this as soon as we operationally can. Please remember that, when using the Service(s) and sending data to other people, your communication link may not be secure. It could be unsafe to submit your credit card or debit card details, or other personal information, over the Internet. Only one connection may be made at any time using your username and password.

6. Service Maintenance:
We will provide ongoing maintenance in respect of the Service(s) supplied to you. Because of this purpose there will be some occasions when you will not be able to access the Service(s). We will endeavour to keep these occasions to a minimum and details of these occasions will be posted on our site under the section named "service status".

7. Fees:
You agree to pay the Fees for the Service(s) and understand the importance of these being paid on time. All Fees must be paid in advance of the period of use. You will select the payment intervals during the sign up process.
We accept payment by credit cards or cheques (VISA, MasterCard, Switch and AMEX) for monthly, quarterly and annual payments.
You understand and agree that if you fail to make payments of Fees, we will suspend your account until payment is received in full.

8. Suspension and Termination:
We may terminate our contract with you and the provision of the Service(s) at any time by written notice if you are in material breach of any of these terms and conditions including, without limitation, as a result of your failure to make payments of the Fees on the due date, your failure to comply with the policies applicable to your use of the Service(s), or if your use of the Service(s) is in breach of legal requirements or the requirements for acceptable use set out in these terms and conditions and the relevant policies applicable to the Service(s).
Without prejudice to our right of termination for any breach by you of these terms and conditions, we may also suspend provision of the Service(s) if you are or we reasonably believe that you may be in breach of these conditions, until you cease to be in breach (which, in the case of failure by you to pay the Fees when due, will be until we receive the Fees due from you in cleared funds), or pending investigation into any suspected breach. If an investigation subsequently shows that you are in breach of any applicable policies and/or these terms and conditions, we reserve the right to deactivate your account, terminate our contract and recover from you all costs that may have been incurred as a result of the breach.

9. Liability:
You agree and accept that we are unable to exercise control over the content of the information passing over our connection to the Internet or our network or the Service(s). Joinnet cannot be responsible for the transmission or reception of such information. We are not in a position to monitor how you use the Service(s), and so you agree to indemnify us against any claim that is brought against us, or any costs liability that we incur, as a result of your use of the Service(s). We accept no responsibility for any action brought against you arising from service misuse. Whilst we endeavour to provide a continuous service, we give no warranty that the Service(s) will be continuously available. You are in a better position than we are to evaluate any potential loss you may suffer by using the Service(s), and to insure if appropriate. Accordingly, our liability to you, whether for breach of contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise, is limited to a maximum amount of the Fees you have paid us for the Service(s). We shall not be liable in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise for any indirect or consequential loss or damage (whether for loss of profit, loss of business, loss of data, depletion of goodwill or otherwise), costs, expenses or other claims for consequential compensation whatsoever (whether or not caused by our negligence or that of our employees, agents or sub-contractors) which arise out of or in connection with our contract. We also cannot be liable for the quality or accuracy of information received through the Service(s). Nothing in this clause shall exclude or limit our liability for death or personal injury caused by our negligence or for fraudulent representations. It is your responsibility to carry out computer virus precautions. We will not be responsible for loss arising out of computer viruses, whether they are introduced through our software or otherwise. From time to time, Internet addresses or sites are disconnected or cannot be found. We are not responsible for maintaining sites other than our own.

10. Indemnity:
You agree to release, indemnify, and hold Joinnet and it's directors, employees, contractors, agents and affiliates harmless from all liabilities, claims, and expenses, including all and any legal fees and expenses arising from your breach of these terms and conditions or any of Joinnet policies relating to the Service(s) provided including, without limitation, infringement by you, or someone else using the Service(s) with your computer, of any intellectual property or other proprietary right of any person or entity. When Joinnet is threatened with suit by a third party, Joinnet may seek written assurances from you concerning your promise to indemnify Joinnet; your failure to provide those assurances may be considered by Joinnet to be a breach of our contract and may result in termination of our contract.

11. Software:
For any software whether induced, extracted or found and which is or is not downloaded by you through the Service(s) you agree that you are solely responsible for registering any software that requires such registration, and paying any regulated charges thereafter, with the relevant software owner.

12. Data Protection:
At Joinnet we take the security of our web site and your data extremely seriously. As such the information below is provided so as to set out our data-protection policy.
Joinnet does not capture and store any personal information about individuals who access this Web site, except where you voluntarily choose to give us your personal details via email, or by enquiring about or ordering any of our services. In these latter cases, the personal information you give us is used exclusively by Joinnet for providing you with current and future information about our products and services and any other services described on this Web site. We do not pass any of your personal data to outside organizations and/or individuals, except with your express consent.
Joinnet does not store cookies on your computer that last any longer than your browsing session and those session cookies that are stored are only used to provide vital functionality to the site.
This site only monitors the IP addresses of visitors to assess which pages are the most popular. These IP addresses are not linked to any personal data so that visitors to our site remain anonymous.
You have a right to know about the personal information Joinnet holds about you. You also have a right to have your data corrected or deleted.

13. General Prices:
We reserve the right to vary the Fees from time to time. Any such changes will not be effected until your next payment date and details will have been posted via email to your default Joinnet e-mail account at least 14 days in advance. If you do not agree to any such varied prices, you will be entitled to cancel our contract.

14. Amendments:
We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms and conditions (and the provisions of any policies applicable to the Service(s)) or vary the Service(s) by giving at least 14 days prior notice via email sent to your default Joinnet e-mail account. You should also check these terms periodically for changes. Your continued use of Joinnet Service(s) following the posting of changes to these terms and conditions and/or the Service(s) will mean you accept those changes. If you do not agree to any such modified terms, you will be entitled to cancel our contract.

15. Governing Law:
You and we both agree to submit to the exclusive jurisdiction of the Jordan courts. We both accept that a Court may strike out or override any part of these terms and conditions if it considers them to be illegal, unenforceable or unfair, pursuant to some statutory provision. In such cases a Court can enforce the terms and conditions as if the offending clause or clauses had never been contained in them.
Should any provision or portion of these terms and conditions be held invalid or unenforceable by a court of law for any reason, it shall be deemed omitted, and all other provisions of these terms and conditions shall continue in full force and effect.
You attest that you are of legal age to enter into this Agreement.